Exchange or Refund

If you are not completely satisfied, you benefit from 15 days from the date of receipt of your package, to cancel your order and return it to us.
Any claim made after this deadline will be rejected without possibility of appeal.

For this you must :

  • Inform us of your decision by contacting customer service on day of the reception of the package.
  • Return the new items in the original packaging, undamaged, with all accessories at your expense to the following address

Company name:
Street: 14 lotissement le clos des roses 
Postal Code: 57270 
City: Uckange
Country: France

The refund of the article will be made within a maximum of 15 days.
For all our custom-made products, the right of withdrawal cannot be applied (see the General Sales Conditions).